We aim to deliver all UK orders within 5 working days.
If you haven't received your order within this time, don't worry! There has probably been some delay and will arrive through your letterbox in the next day or so. If you think something has gone wrong, please check your order history to check the status of your order and if in doubt feel free to contact us and we'll do our best to help.
Please note that items of higher value will require a signature on delivery.
For international orders, please allow plenty of time for your delivery - your item will be delivered by the postal service and may take anywhere from 5-20 working days for delivery depending on your location.
What matters most to us is your happiness! However due to the bespoke nature of our products, we are only able to offer refunds on your order if the product is deemed to be faulty.
If you are not 100% happy with your order, please contact us straight away. A member of our team will be in touch as soon as possible to try and resolve your issue.